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Contact Us

Support runs directly through the app. Here is how to reach us:

  1. Open the MatchFlicks app
  2. Go to your profile
  3. Tap on "App Info"
  4. Select "Contact Support"
We usually respond within 24 hours.
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Delete Account

Want to delete your account? Follow these steps:

  1. Open the MatchFlicks app
  2. Go to your profile
  3. Tap on "General Settings"
  4. Scroll down and select "Delete Profile"
  5. Confirm the deletion
Note: All your data will be permanently deleted.

Data Request (GDPR)

You have the right to request a copy of your stored data:

  1. Open the MatchFlicks app
  2. Go to your profile
  3. Tap on "General Settings"
  4. Select "Export Data"
  5. You will receive your data via email as a JSON file

The data request includes: profile data, preferences, liked movies, group memberships, and notifications.

Clear Cache

Having problems with the app? Try clearing the cache:

  1. Open the MatchFlicks app
  2. Go to "General Settings"
  3. Tap on "Clear Cache"
  4. Confirm the action

This clears all cached data and can help with performance issues.

Reset Dislikes

Want to see rejected movies again?

  1. Open "General Settings"
  2. Tap on "Reset Dislikes"
  3. Confirm the action
Note: All rejected movies will be removed from your history.

Common Problems

No movies in queue

Make sure you have selected streaming providers and your region is correct.

Email code not arriving

Check your spam folder. The code can take a few minutes – request a new code if needed.